• Assistant Manager

    Requisition ID
    Location : City
    Cedar Falls
    Location : State/Province
    Location : Postal Code
  • Overview

    The Assistant Manager has the primary responsibility of supporting the operations of the restaurant through assigned Areas of Responsibility, conveying the Cane’s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He/she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences. He/she is responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.


    • Operations Management: Deliver “What We Do” on each shift you lead; at Raising Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Support communication between all levels of Crew by maintaining the Communications Board; lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane’sstandards.
    • People Management: Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications; motivate Crewmembers to maximize their potential on each shift; draft performance plans for RI Crewmember(s) and manage RI projects schedule; own the development of either Bird Specialists or Certified Trainers; assure Crewmember and Customer safety throughout shift. Manage adherence to Safety and Security policies and reports all risk management issues to General Manager; support adherence to Raising Cane’s uniform policy during shift.
    • Business Management: Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; owns weekly inventory and reports all data to General Manager; oversees the completion of logs including: oil, C.I.P., and attendance; provides a sense of urgency when handling all Crewmembers and customer situations.
    • Project Support: Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner.



    • Ability to lead, motivate, and empower the Cane’s Crewmembers
    • Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
    • Ability to manage basic tasks and the restaurant’s Crewmembers
    • Takes initiative
    • Has excellent verbal and written skills
    • Ability to recognize problems and problem solve
    • Ability to set goals and convert plans into action



    The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.

    • Minimum of High School Diploma or equivalent required, some College preferred
    • Must be 18 years of age or older
    • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
    • On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects


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